QUITO AIRPORT, A STRATEGY REVOLVING AROUND CUSTOMER EXPERIENCE AND SATISFACTION
Company
Quito Airport
Year
2017 - 2018
Project
Self-boarding gates

Quito Airport is an exemplary and award-winning airport in Latin America and ranks among the best on the continent in terms of access, security and passenger services. The airport puts a strong emphasis on customer experience, infrastructure development and service quality.

 

Travelers who transit through Quito Airport appreciate the quality of the service that they receive. The airport received a four-star rating on Skytrax for the high standards of quality offered to its users and passengers, which reflect the airport’s commitment to customer satisfaction.

 

Quito Airport has a long-standing relationship with EASIER. Their first joint project was initiated in 2004 when the airport deployed EASIER printers. Since then, this partnership based on trust, mutual confidence and product reliability has led to the installation of a large fleet of devices, check-in kiosks and e-Gates to enhance the passenger self-service experience.

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SLIMGATE DEPLOYMENT AT WELLINGTON AIRPORT
Year
2017 - 2018
«Since May 9, 2017, IER 710 SlimGates have been operating successfully in the domestic terminal of Wellington Airport for Sounds Air, a domestic airline.   The modern, sleek design of IER 710 SlimGates, which complements the airport’s aesthetics, weighed heavily in Wellington Airport’s decision-making process.   Wellington Airport is very…»

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